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Contact AKIRA Customer Service

How to Reach a Person at AKIRA

Verified Contact Information

Customer Service Number:

  • 1-773-726-3871
    IVR / Automated System Only (No Human Option)
Call Now
Send Message

Customer Service:

  • 1-773-888-6586

Customer Service:

support@shopakira.com

Complaints/ Feedback:

hr-noreply@shopakira.com

Jobs/ Career:

jobs@shopakira.com

Legal:

privacy@shopakira.com
Privacy Inquiries
customerservice@shopakira.com

AKIRA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular AKIRA Phone Number
1 (773) 726-3871
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular AKIRA Email Address
support@shopakira.com
AKIRA Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact AKIRA?

The company gives its customers various ways to get in touch with AKIRA customer service team. Clients can reach team representatives by phone, by live chat and by email.
AKIRA phone number is 773-726-3871. Customer service department operation hours are Monday through Saturday from 9 am till 6 pm CST. It is not available on Sundays.

If you have a question or issue that needs to be resolved, contact Akira customer care team by email. The AKIRA email is support@shopakira.com. Customer care department is open Monday through Saturday from 9 am till 6 pm CST.
As an alternative to sending an email, you can contact the company by phone. Also, to have your issue resolved faster, you can use Akira live chat.
Contact the company on social media platforms including Twitter, Instagram, Facebook, YouTube and LinkedIn, if you prefer this way of communication

AKIRA headquarters is located in Chicago. The company also has numerous locations all over the United States including Pennsylvania, New Jersey, Ohio and others. You can check out the full list of AKIRA store locations on its official website. To do that, scroll down the main page and click the “Store Locator” button.

To contact AKIRA via its website, you need to scroll down the main page until you see the “Contact Us” button. After you click it, you will be offered three options for contacting the company: by phone, live chat, and email.
AKIRA live chat is available Monday through Saturday from 9 am till 6 pm CST. The chat is closed on Sundays.

Currently, the company does not have a AKIRA app. If you need to contact its representatives, make a call, send an email or connect with the customer service team by live chat.

PissedConsumer Club

Contact Information

AKIRA Website:

AKIRA Help Center:

Corporate Office Address:

Bijora, Inc.
200 N Fairfield Ave
Chicago, Illinois 60612-2051
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm CT

More contact details

How Customers Rate AKIRA Support?

3.3 / 5
Needs improvement

Based on 2.5K calls to AKIRA customer support through PissedConsumer.com and 9 survey responses.

Total Calls
2.5K
Avg Call Duration
01:15
Issues Resolved
6%

Why Customers Call AKIRA?

Top Reasons of Customers Calls

  • Shipping and Delivery 28%
  • Return/ Replace 18%
  • Customer Inquiries & Issues 15%
  • Request for Information 13%
  • Product/ Service 6%
  • Payments and Charges 5%
  • Refund 4%
  • Activation/ Cancellation 4%
  • Account 3%
  • Questions About an Order 1%
  • Staff 1%
  • Website/ Application <1%
  • Cards <1%
  • Employment <1%
  • Streaming Services <1%

Shipping and Delivery

28%
  • "Delivery problem"
  • "Stolen package"
  • "Package not delivered"

Return/ Replace

18%
  • "Return item"
  • "Return item credit"
  • "Adress correction"

Customer Inquiries & Issues

15%
  • "something wrong with order"
  • "need agent"
  • "False advertisement"

Request for Information

13%
  • "Need to check on pre order"
  • "Inquiry"
  • "Need help"

Product/ Service

6%
  • "Wrong purchase price"
  • "Just made a purchase but prices are incorrect"
  • "I purchased a item and haven't received the tracking number yet and money was taken out of my account"

Payments and Charges

5%
  • "Store credit"
  • "Discount not working"
  • "Order dispute"

Refund

4%
  • "Refund"
  • "Been waiting on a refund for eight weeks now"
  • "Waiting on my refund. I did a return on September 17 and have not received my refund yet for $110."

Activation/ Cancellation

4%
  • "Cancel order"
  • "Canceled order"
  • "Cancel transaction"

Account

3%
  • "I can't get a barcode"
  • "WR code"
  • "Need phone number and email address to place on return label"

Questions About an Order

1%
  • "Order"
  • "My order"

Staff

1%
  • "Customer service"
  • "Store manager"
  • "What postal service is used"

Website/ Application

<1%
  • "Order online"
  • "Website"
  • "App not working for discount but store as item. Can you call the store so I can do discount there is for a shoe"

Cards

<1%
  • "I have a gift card and unable to redeem online"
  • "Gift card balance"
  • "Can't use my gift card"

Employment

<1%
  • "Interviewer did show"
  • "Paycheck"

Streaming Services

<1%
  • "My old TV problem"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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